Shipping Policy
Short overview: We ship mainly with international couriers, processing times are usually a few business days, and we may not ship to certain sanctioned or restricted destinations.
Last updated: December 8, 2025
This Shipping Policy explains how orders placed on skyfitglobalsourcing.store are processed and delivered by Skyfit Global Sourcing Limited.
1. Carriers
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We primarily use reputable international courier services (for example, DHL or comparable carriers) to ship orders.
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Depending on your destination and service availability, we may use alternative carriers with similar service levels.
2. Order Processing Time
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Once your payment is confirmed, we generally require 2–5 business days to process and prepare your order for shipment.
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Business days exclude weekends and public holidays in the relevant processing location.
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During peak periods, sales events or unforeseen disruptions, processing times may be longer.
3. Estimated Delivery Time
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Estimated delivery time and available shipping options will be presented at checkout based on your shipping address.
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These estimates are for reference only and are not guarantees. Delivery can be affected by:
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Customs clearance procedures
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Local courier operations and network conditions
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Weather, public holidays and peak seasons
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Other events beyond our reasonable control
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We are not responsible for delays caused by these external factors.
4. Tracking Information
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After your order has been shipped, you will receive a shipping confirmation email.
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Where tracking is available, the email will include a tracking number or link so that you can follow the delivery progress of your parcel.
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Tracking information may take some time to update after handover to the carrier.
5. Shipping Restrictions and Sanctioned Destinations
We comply with relevant sanctions and export control rules:
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We may be unable to ship to countries or regions that are subject to comprehensive sanctions or embargoes imposed by relevant authorities.
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If an order is submitted with a shipping address in a sanctioned or otherwise restricted destination, we may cancel the order and refund any payment received, subject to applicable legal and payment-system restrictions.
We reserve the right to refuse any shipment that we reasonably believe may violate applicable laws or regulations.
6. Address Accuracy
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It is your responsibility to provide a complete and accurate shipping address, including apartment, building or unit numbers where relevant, and a valid contact phone number for delivery.
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We are not liable for delayed or failed deliveries resulting from incorrect, incomplete or outdated address information provided by you.
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If a shipment is returned to us because of an incorrect address or repeated failed delivery attempts, we may contact you to arrange reshipment; additional shipping charges may apply.
7. Customs, Duties and Taxes
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International shipments may be subject to customs duties, import taxes, clearance fees and other charges imposed by the destination jurisdiction.
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Such charges are not included in our standard product prices or shipping fees unless expressly indicated, and are the responsibility of the recipient.
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Customs authorities may hold packages for inspection, which can delay delivery. We do not control these procedures or any related charges.
8. Lost or Damaged Parcels
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If your parcel appears lost or significantly delayed, please contact us with your order number and tracking information so that we can assist in liaising with the carrier.
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If a parcel arrives with visible damage, please document the condition with photos and, where possible, report it to the courier upon receipt. Then contact us to discuss next steps, which may include a claim with the carrier or a solution offered by us.
9. Contact
If you have any questions regarding shipping, delivery times or carriers, please contact our customer service team:
Email: info@skyfitglobalsourcing.store
Customer Service (Asia): +86 18913074856
Customer Service (North America & Europe): +1 (224) 294-8917
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